BAYAN WEAR
FAQ
Straight answers about sizing, shipping, tracking, returns, and getting help with an order.
Do you accept returns or exchanges?
Size exchanges are available. Customers are responsible for return shipping for size exchanges. Please review the sizing and fit information on the specific product page before ordering.
All other sales are final. If your order arrives damaged, defective, or incorrect, email info@bayanwear.com within 7 days of delivery. Include your order number and photos when relevant so we can review the issue.
How should I choose my size?
Check the sizing and fit guidance on the product page you’re ordering from. Bayan Wear uses different garments across the lineup, so fit guidance can vary by product.
How long does shipping take?
Our current processing window is within 2 business days, Monday through Friday, excluding weekends and U.S. holidays. Most U.S. orders arrive within 5–10 business days once shipped. View the full Shipping Policy.
Where do orders ship from?
We’re based in Washington State (PNW) 🌲. All orders ship from the PNW.
How do I track my order?
You’ll receive a tracking email when your order ships. Tracking information may take up to 24 hours to update after the carrier receives the shipment.
Do you ship internationally?
We ship to select international destinations available at checkout. Delivery times vary by destination, and customs duties or import taxes may be the customer’s responsibility.
What if I notice an address issue after ordering?
Email info@bayanwear.com with your order number as soon as possible. We’ll review the order status and let you know what options are available.
Who do I contact for support?
Email info@bayanwear.com. We usually reply within 24–48 business hours, Monday through Friday. For order questions, include your order number.